Reference case

HR Business Partnering at Unilin Insulation

25 July 2024

The Human Resources department at Unilin Insulation (part of the Unilin Group) plays a crucial role in maintaining a productive and pleasant workplace, contributing to the company’s success. The maternity leave of one of the HR Business Partners created a gap that needed filling. Jana, Project Consultant at TriHD, was brought on board to not only cover for this leave but also bring her diverse skill set to Unilin’s HR team. Because of a good fit with the team and the added value Jana brought to the table, her assignment was eventually extended from a few months to a year and a half. A retrospective.

Key messages
  • HR Project Management: Jana successfully supported in diverse HR projects, from onboarding to employee engagement and wellbeing
  • Language training: developing an improved framework to guarantee learning outcomes and a clear approach for all stakeholders
  • HR Business Partnering: following up on development dialogues other HR processes throughout the year

The initial scope of the project involved supporting the HR department at Unilin Insulation during the absence of one of the HR Business Partners for blue collars. "We were looking for a versatile HR Consultant who could manage various HR projects and thus take over some of the workload from the other HR Business Partners. Jana more than met those expectations. She quickly integrated into the team and was able to support several projects," says Tine Vanlombeek, HR Director at Unilin Insulation.

The successful co-operation and Jana’s proactive approach led to her staying on board for some time even after the return of the permanent employee to further develop some projects. Finally, Jana ensured continuity during the maternity leave replacement of the HR BP for the white collar employees.

I developed a language training policy that covers the needs of all stakeholders and a matrix that maps out the expected proficiency level per workstation.

Jana Van de Velde, TriHD Project Consultant

Framework for language training

One of the projects on which Jana was able to leave her mark was setting up a policy for language training for non-native employees. Dutch language courses had already been started because of the need to recruit non-native employees. But these did not have the intended results and there was also a lack of a clear policy around the training approach.

"After an evaluation of the existing approach, I developed a complete framework around these language courses. There is now a language matrix that maps out the expected proficiency level per workstation and the learning objectives are clear to trainers, course participants and the business," Jana explains.

Organizing the celebrations marking the 50th anniversary of the company was a pleasant addition to my responsibilities.

Jana Van de Velde, TriHD Project Consultant

Diverse HR projects

Jana proved her multi-talent skills by working on very diverse HR projects. For example, she optimized and documented a range of HR processes, from onboarding and the creation of a welcome guide, to monitoring absenteeism and reintegration, to seniority and retirement celebrations.

She assisted in internal communication by sharing important updates through company-wide emails and messaging on information screens in production areas, and by organizing regular business updates. This ensured that all employees, regardless of their role, were kept informed about company developments and expectations.

“I also contributed to a number of initiatives on employee engagement and wellbeing, including the establishment and implementation of an annual calendar for wellbeing initiatives. I was also fortunate to work at Unilin Insulation in the very year the company celebrated its 50th anniversary, which included a family day with production visits. Organizing this was a pleasant addition to my responsibilities.”

Jana Van de Velde - TriHD Project Consultant
Jana Van de Velde - TriHD Project Consultant

Development dialogues

At the end of her time at Unilin Insulation, Jana also played an important role in employee development dialogues. She followed up the constructive discussions between managers and employees and ensured that this input was fed back to the Direction Committee so that appropriate actions could be taken based on the learnings.

Jana’s contributions have not only filled the temporary gap but also had an important role in the development of a new standard for our HR operations.

Tine Vanlombeek, HR Director at Unilin Insulation

Sharing best practices among HR Business Partners

"Her contributions will definitely continue to benefit the company after her departure," reflects Sarah D'Hondt, Business Manager at TriHD. Bringing in Jana as Project Consultant boosted the HR team at Unilin Insulation. Sharing best practices between the HR Business Partners for the different departments was improved and the roles of the different team members were fine-tuned.

Tine Vanlombeek, HR Director at Unilin Insulation, reflected on Jana’s impact: "Jana integrated seamlessly into our team and brought a level of versatility that was indispensable during this period. Her ability to take on a wide range of tasks, from language training to process optimisations and event planning, was impressive. Jana’s contributions have not only filled the temporary gap but also had an important role in the development of a new standard for our HR operations."

Would you like to learn more about how temporary support from our TriHD Consultants can strengthen your business? Don't hesitate to contact us at info@trihd.be